Retail Banking Certification
Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.
The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day.
On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.

What you'll learn
- Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
- Learn about the various financial systems and how they link to retail banking.
- Identify the different types of banking and banking channels.
- Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
- Get an understanding on retail mortgages and loans and why this is important in today's market place.
- Learn about various banking services and how these relate to retail banking.
- Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
- This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.