Onboarding
Essential Employment Skills Certification
As well as education and work experience, there are certain personal skills that employers look for in prospective employees. These transferable skills make an individual ’employable’ and enables them to carry out their given role to the best of their ability. This course examines the behaviours, attitudes and attributes required for employment.
What you'll learn
- The difference between IQ, EQ and EI
- A brief history of the concept of emotional intelligence
- The five pillars that make up emotional intelligence
- How emotional intelligence is measured
- How you can improve your own emotional intelligence
- Why giving compliments is a good way to begin practising your social skills
- How to make small talk that will help you develop positive relationships
- How to listen to others